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Please read these terms carefully before using our services or purchasing any class, pack, or membership.
Last updated: June 2026 · Effective immediately
By booking a class, purchasing a class pack, or taking out a membership or subscription at BR Reformer Studios, you agree to these Terms and Conditions in full. These terms govern your relationship with BR Reformer Studios Ltd (“we”, “us”, “our”) and apply to all clients at our London studio at 738 Green Lanes, Dagenham RM8 1YX.
BR Reformer Studios offers the following membership types:
All memberships are personal and non-transferable. Membership benefits, pricing, and credit rollover rules are as stated at the time of purchase and are rate-locked for the duration of the minimum subscription term for Edit 4 and Edit 8.
Minimum subscription terms: Edit 4 and Edit 8 require a minimum 3-month commitment. Cancellation requests submitted before the 3-month minimum has been completed will not be accepted. After the minimum term, memberships continue on a rolling monthly basis and can be cancelled with 30 days written notice to info@bellaraestudios.com.
For Edit 4 and Edit 8 members, unused class credits from the current billing month will roll over into the following month for a period of 15 days from the first day of the new billing cycle. Credits that are not used within the 15-day rollover window will expire and cannot be refunded, transferred, or extended.
We require a minimum of 12 hours notice to cancel or reschedule any booked class. This applies to all class types including group classes, private sessions, and duet sessions.
Late cancellation fee: £12.50
If you cancel a class within 12 hours of the start time without a valid reason, a £12.50 fee will be charged. This applies to all clients regardless of membership type. The class credit will not be returned in cases of late cancellation without valid reason.
Valid reasons for late cancellation include sudden illness, family emergency, or circumstances beyond your control. Valid reasons must be communicated to info@bellaraestudios.com as soon as possible and may require supporting evidence at our discretion.
Classes may be rescheduled subject to availability, provided at least 12 hours notice is given. Members on Edit 4 and Edit 8 subscriptions are permitted to reschedule a limited number of times during their membership term:
Repeated last-minute rescheduling may be flagged and could result in loss of rescheduling privileges. We reserve the right to apply the £12.50 late cancellation fee in cases of habitual late rescheduling.
Failure to attend a booked class without prior notice constitutes a no-show. No-shows will result in the loss of the class credit with no refund and a £12.50 fee applied to your account. Repeated no-shows may result in suspension of booking privileges.
Introductory offers are available to new clients only and may be purchased once per person. They are non-refundable, non-transferable, and valid for 30 days from the date of purchase. The Blue Light Card discount does not apply to introductory offers.
Class packs are valid for 60 days from the date of purchase. Credits that are unused at the end of the 60-day validity period will expire with no refund. Class packs are non-refundable and non-transferable. The Blue Light Card 10% discount applies to all class packs.
Private 1:1 sessions (50 minutes) and Duet 2:1 sessions (50 minutes) must be booked via email at info@bellaraestudios.com. Private sessions and duets are subject to instructor availability and must be paid for in advance. The 12-hour cancellation policy and £12.50 late cancellation fee apply equally to private sessions and duets. Members on Edit 4 and Edit 8 plans receive a discount on private 1:1 sessions.
Blue Light Card holders are entitled to 10% off all class packs and memberships. This discount does not apply to introductory offers, private sessions, or studio hire. To receive the discount, the client must present their valid Blue Light Card at booking and receive a discount code to apply at checkout via Momence.
You confirm that you are in suitable physical health to participate in pilates classes. If you have any medical conditions, injuries, are pregnant, or have recently undergone surgery, you must inform us before your first class. We reserve the right to refuse participation if we believe it may put you or others at risk.
Our Cadillac Reformer apparatus has a recommended weight limit of 120kg (265lbs). Please contact us before booking if you have any concerns.
Studio hire for private events, hen parties, birthdays, and corporate bookings is subject to a separate hire agreement. Deposits paid for studio hire are non-refundable. Cancellation of studio hire requires a minimum of 72 hours notice.
BR Reformer Studios Ltd accepts no responsibility for injury, loss, or damage to personal property sustained during classes, unless caused directly by our negligence. Participation in all classes is at your own risk. All clients are required to complete a health and liability waiver before their first session.
We may occasionally photograph or film sessions for use in our marketing materials. Please inform us in writing before your class if you do not wish to be photographed or filmed.
We reserve the right to update these Terms and Conditions at any time. Continued use of our services after any update constitutes acceptance of the revised terms. We will endeavour to notify active members of material changes via email.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these terms: info@bellaraestudios.com
BR Reformer Studios Ltd · 738 Green Lanes, Dagenham RM8 1YX, London
